Special order items are paid in full at the time of order and cannot be canceled or refunded. Please note that the estimated delivery date is just an estimate and not a guarantee and will not be considered grounds for canceling a special order item. Before you purchase this item please make sure this is the exact item you need.
BH-USA will refund your purchase price for eligible items up to 60 days from the purchase date. Using our simple return system enter your order number or log into your account and if your item is eligible for return a return link will be displayed. Simply follow the link to get a pre-paid UPS label.
BH-USA will only accept returns that are processed through the BH-USA simple return system. Items that were not purchased directly through BH-USA are not eligible for returns. These items would need to be returned from the original place of purchase.
Any rigging hardware and special order items, such as wire rope/cable, shackles, wire rope clamps, and fasteners, are not covered under any warranties or returns due to their nature and intended use in diverse applications.
If you have any questions please reach out to customer service.
BH-USA provides four stock options: In Stock, Available, Currently Unavailable, and Out of Stock. Here's a brief overview of each:
In Stock: The product is currently in stock and will be shipped at the earliest possible date.
Available: This product needs to be produced, often because it's a special order item. Once produced, it becomes eligible for shipping. While you can still purchase Available products, please be aware that the shipping time may be longer than usual.
Currently Unavailable: Due to constraints from vendors or resources, we are temporarily unable to sell this product until it is either received or produced. It will return to the In Stock status as soon as it becomes available again.
Out of Stock: The product is currently out of stock, and we do not have an estimate for when it will be available again, if ever.