Warranty Information
If any of the scenarios listed are applicable to your boat lift installation or you are unable to initial any of the boxes next, BH-USA does not recommend submitting your gear plate or gearbox for warranty as they are all considered to be non-warrantable issues and your hoist would not be covered.
I have read and understand the above
Welding
If your gear plate or gearbox has been welded in any way, it will damage the hoist and lead to failure. By initialing this box, I confirm that I have not welded my hoist in any way.
I have read and understand the above
Wakeboard Boat
Do you have a wakeboard boat? If your cable is not compounded (straight-lined), this may cause the hoist to make a screaming noise while going down as well as cause rapid gear wear. By initializing this box, I confirm that if I am lifting a wakeboard boat my boat lift cable is compounded, or I am not lifting a wakeboard boat.
I have read and understand the above
Gear Wear
By initialing this box, I understand that gear wear, broken gears, and broken back plate bearings are not considered warrantable and can only be caused by inadequate installation or lifting too much weight.
I have read and understand the above
Overhead Lift Guide
By initialing this box, I confirm that I have read the BH-USA overhead lift guide listed under technical guides, and I am following this guide. I also understand that I did not purchase a BH-USA Lift, BH-USA did not engineer my lift, and that if BH-USA findings lead to hoist failure due to the engineering of the lift, BH-USA is not responsible for any damages, liability, or replacement of the hoist.
I have read and understand the above
Repair or Replace
By initialing this box, I understand that BH-USA will either repair or replace my gear plate or gearbox only if its findings lead to a manufacturer’s defect.
I have read and understand the above
Time and Labor
By initialing this box, I understand that BH-USA will not be responsible or reimburse for any time lost or labor involved.
I have read and understand the above
Contact
By initialing this box, I understand that the BH-USA warranty or technical department may contact me to help with determination of what led to hoist failure. I understand that this may require submission of pictures and/or video of the overall installation of my lift as well as the boat being lifted.
I have read and understand the above
Void
By initialing this box, I understand that if I have disassembled my gear plate or gearbox in any way, I have voided by warranty.
I have read and understand the above